S R, Geelong

“Some years ago my late husband Peter, Ross and I sat at our kitchen table to discuss with Ross what we should be doing to enable us to have a secure financial future in our later years. Ross came back to us with his recommendations on what we should be doing, at that time we had, had a very profitable year as we owned a small earthmoving business. Ross had put together a proposal that we take out Income Protection, trauma insurance and Change our Superannuation policy, to be totally honest with you at the time we thought it was a lot of money to fork out on insurance, but we thought we had, had a good year and had a bit of money behind us that we could afford to go ahead with his recommendations.

As it turned out my beloved husband was diagnosed with Bladder cancer only about 8 months after finalizing all of the insurance policies. As you can imagine life as we knew it went into turmoil, as my husband was a sole trader. I can still remember ringing Ross stressed to the max on how we were going to survive with no income being generated from our business and worrying not only for my husband’s health but also on how we were going to pay our mortgage and daily bills. That’s when Ross and his staff stepped in, they were fantastic, they took over contacting the relevant people for the Trauma, and insurance side of things leaving me to care for my very ill husband (If it wasn’t for Ross we would have lost our home and business)

It was never an issue when I needed to speak to Ross on numerus occasions, his caring approach to me and husband went well beyond his duties and that would have to be said for his staff as well, they always greeted you with a smile and recognition and made us feel very welcome and nothing was too much trouble for them. I was so impressed with Ross and his staff I have continued my business with Chapman Welsh as my financial planner with my inheritance from my husband’s estate. I have no hesitation to recommend Ross and his wonderful staff to anyone who is looking for a financial planner. I look forward to a long association with Ross and staff at Chapman Welsh Financial Services”. – S R, Geelong

G & S M, Geelong West

“Living such a busy life it is extremely important that Sharon & I have a financial coach that is available "on call " to discuss any matters that may arise, and knowing that responses are always returned in a timely fashion and reported in a language that is easily understood by a layperson.

For well over a decade the CWFS team have made Sharon & I feel part of their family that certainly provides peace of mind, and allows time to enjoy of other important aspects in life, like family and leisure.” – G&S M, Geelong.

M H, Geelong

“Ross Hultgren and his team have been looking after our financial planning including insurance needs for many years.

Ross is a great listener, tuning into the needs of his clients and providing insightful, expert professional advice and products tailored to the needs and circumstances both in the present and for the future. I have no hesitation in recommending Ross and Chapman Welsh for the services they provide, and look forward to them continuing to provide me with guidance and products appropriate as my life journey continues. “– M H, Geelong.

S & K W, Belmont

“When faced with the prospect of plant closure, redundancy and an uncertain future, the first steps I needed to take were to seek financial advice to begin planning for the great unknown… our future. I spoke with a number of potential providers, but nobody seemed to be ticking all the boxes for me, until I spoke with Ross. I was greeted with a very friendly, positive and professional team, from the front desk, to Ross himself, all are committed to living their values and mission statement - “At Chapman Welsh Financial Services our aim is to ensure everyone we connect with is in a better position after they have had an experience with us.” I left that day knowing the decision to have CWFS supporting me and my family was my first positive step to a new beginning. Since that time Ross has continued to provide not only financial advice and ensure our planning stays on track, but has shown an honesty and true interest in our own wellbeing making us, and now my daughter, feel at ease to know that his guidance for our future is in the best possible hands”. S&K W (Belmont)

J W, Belmont

“I thank Ross, Steve & the team at CWFS very much from the time we knew my husband Jack was going to enter an Age Care facility, Ross began working on the process 18months to 2years out from that time arriving in my life. Ross completed a lot of work expanding his knowledge & then he had to pass the correct information onto me in a way that was professional & caring. Ross was by my side throughout the whole process to ensure I was in the best financial position possible, for this I thank Ross & Steve very much. Another facet CWFS’ advice has impacted my life is giving me the confidence to travel the world, during my relationship with Ross I was always hesitant to travel, Ross gave me peace of mind that I was able to meet the expense of overseas trips with my Daughter.” J W, Geelong.

Disclaimer:These clients have agreed to share their story. Everyone’s situation is different, so their choices and outcomes will be different to yours. Consider your circumstances before deciding what’s right for you.

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